Refund & Return Policy

The Process World

At The Process World, we strive to provide high-quality streetwear and a seamless shopping experience.

For any refund or return requests, please email us at:
📧 info@theprocessworld.com

We accept returns for eligible items under the following conditions:

Returns must be made within 28 days of receiving your order.
Items must be unworn, unwashed, and in their original packaging, including all tags.
Proof of purchase (order confirmation or receipt) is required.
Return shipping costs are the responsibility of the customer unless the item is faulty.

Once we receive and inspect your return, we will process your refund or exchange within 5-7 business days.

📩 To start a return, email us at info@theprocessworld.com with your order details.

We will issue refunds under the following conditions:

Faulty or Incorrect Items: If your item is damaged, defective, or not as described, you are entitled to a full refund, including original postage.
Change of Mind Returns: If you no longer want the item, we will refund the product price excluding original postage costs, provided it meets our return conditions.
Non-Returnable Items: Personalized/custom-made items and underwear cannot be returned unless faulty.

💳 Refunds will be issued via the original payment method within 5-10 business days after receiving your return.

We recommend using a tracked delivery service, as we are not responsible for lost returns.

If you need a different size or color, please email info@theprocessworld.com to check availability.
If available, return your original item, and we will send a replacement.

If you haven’t received a refund after 10 business days, please:

Check your bank account – Some refunds may take time to appear.
Contact your bank or payment provider – Some financial institutions process refunds slower than others.
Email us at info@theprocessworld.com if the issue persists.

If you have any questions about this policy or need assistance, reach out to us:

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